Welcome to the City of Neoga

View & Pay Water Bills

Payment Methods


Pay & View Bill Online Download App Call to Pay


You can pay your utility bill by check, savings, credit card or debit card by going online, downloading a mobile payment app or by calling. Also view your bill and amount due online and on the mobile app.

Pay Online or View Your Bill Online

Click the button above. The first time you will register; after that, payments are 3 easy steps. You can pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill. (Auto-pays must be set up online). You can view your bill online, too. Please opt our of receiving paper bills to help save resources. More features: print receipts and bills, view past payments, see status of payments, stop Auto-Pay and more.

Pay or View Your Bill on a Mobile App

Download "PSN Payments" from the App Store® or Google Play™. If you registered online first, use those login credentials.

Pay by Phone

Call toll-free 877-885-7968. Make sure to have your bill handy to provide your customer account number. On the first call, you will register; after that, phone payments are four quick steps.

Pay by Mail

Send a check to: P.O. Box 248, Neoga, IL 62447

Pay at the Office

We accept the following payment methods at our office: Cash and Check.

*Online bills are a FREE service. Electronic payment convenience fees apply: $1.00 for checks and savings; 2.5% (+50¢ if less than $100) for credit and debit cards.


If you have questions on the amount of your bill or need service, call us at 217-895-3237.

Payment Service Network

We use Payment Service Network to process our payments. PSN has been certified as maintaining the highest level of security as required by the credit card industry.